We say our people are our greatest asset. Attracting and retaining good talent is everything and we know turnover and absenteeism costs our agency and the state of Oregon thousands and thousands or dollars each year. Is there a method, a “secret sauce” to finding and keeping our great employees? Absolutely! And research says it may be a simple as love; love ‘em or lose ‘em.
So what is the love ’em approach in a nutshell? It’s a mindset, a philosophy of dealing with people and a way of effectively managing. Some people told us the word love would not be accepted in the business world. We tried, and we failed to find an alternative—another word that stood for so much. Love ’em leaders genuinely care about their people. They appreciate, nurture, grow, recognize, challenge, understand, and respect them. And they believe this is the job of being a leader.
In contrast, non–love ’em leaders are more apt to ignore their employees, tell them what to do and when to do it, expect obedience, fail to respect them, thank them, challenge them, care about them. Ultimately, they believe the love ’em approach is not part of their job.
You might be asking, “What’s in it for me and the agency? It takes time to care more, listen more and develop more. Why should I bother?” Because research shows that you can influence those things that keep people engaged, on your team and producing at their peak. You have more power and influence over engagement and retention than anyone else. And engaged, highly productive employees help you, your team and your agency excel.
If you’d like to enhance ways to “love” your employees, let’s work together! I’m happy to provide assistance. If you’d like to learn more about this method and the research behind it, click here.